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Shipping & Return Policy

REFUND

 

All of our customers are valuable to us, and we take utmost care and highest standard of ethics in delivering our services through our website. As a policy, we do not have a provision for refund. All the purchases will be on non-refundable basis. In case you have received a damaged or a wrong product, please notify us via email at info@luvunature.com within 48 hours from the time of shipment received and return us the product (at our cost for the courier, subject to maximum of Rs.200) within 5 days, provided.

 

1. The product is in its original condition.

2. It is not washed, worn or damaged.

3. It is in saleable condition.

4. It is with the price tag and the clear poly bag intact along with the original invoice.

Please ensure that all the returned products are packed securely and safely to prevent any loss or damage during transit. We will replace the product (subject to availability).

 

Exchange, however, will not be made in the following conditions:

1. In case of minor design and colour variations.

2. Incorrect or outdated delivery address.

3. Incorrect address format including any form of a PO Box address.

4 After 3 failed delivery attempts by the courier.

5. Package refused by the recipient.

6. placed order for wrong size

 

Note: Refunds will only be made after we have received the returned shipment except if the package has been lost in transit.

 

All the sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & nonexchangeable.

 

Please Ship your return to the below address:

 

Luv U Nature

Golden Willows, C 602

Near NES International School

Swapna Nagari

Mulund(west)

Maharashtra 400080

9833926565